Privacy Policy

Last Updated: December 10, 2025

EPS Global Trac (“EPS Global Trac”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights in relation to your personal data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, address, company details, and other contact information you provide when you fill out forms or contact us.
• Location Data: GPS coordinates and tracking data from devices you subscribe to or manage via our services.
• Technical Data: IP address, browser type, device details, cookies, and usage data when you visit our website.
• Usage Data: How you interact with our services, apps, and devices for operational and support purposes.

2. How We Use Your Information

We process your information to:

• Provide, maintain, and improve our services, including vehicle tracking, Push‑to‑Talk, and dashcam solutions.
• Respond to your inquiries, service requests, and support needs.
• Communicate important updates, product information, and (with consent) marketing materials.
• Ensure security, prevent fraud, and comply with legal obligations.

3. Legal Basis for Processing

We rely on one or more of the following legal bases:

• Contractual Necessity: To fulfil our contractual obligations when you subscribe to or use our services.
• Consent: With your explicit consent for specific purposes (e.g., marketing).
• Legitimate Interests: To improve services, maintain security, and protect operational integrity.

4. Data Sharing and Transfers

Your personal data may be shared with:

• Service providers and partners necessary to deliver our services.
• Regulatory or law enforcement authorities when required by law.

Data may be stored or transferred internationally with appropriate safeguards in place.

5. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. When no longer needed, data is securely deleted or anonymized.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze trends, and administer our website. You can manage cookie preferences via your browser settings, but disabling cookies may affect functionality.

7. Your Privacy Rights

Depending on your region, you may have rights such as:

• Accessing your personal data
• Requesting correction or deletion
• Withdrawing consent
• Objecting to processing or requesting limitation
• Data portability

To exercise these rights, contact us at the details below.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from minors.

9. Data Security

We implement technical and organizational measures to protect personal data from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is completely secure.

10. Changes to This Policy

We may update this privacy policy periodically. The updated version will be posted here with a revised effective date.

Contact Information

If you have questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us at:

• Email: privacy@epsglobaltrac.com
• Address: EPS Global Trac PO BOX 1718, DERDEPOORTPARK, PRETORIA, 0035

Thank you for trusting EPS Global TracEPS Global Trac with your privacy.